Dear Baju Korporat WordPress, We want to inform you about a technical issue, since fully resolved, that briefly impacted photo visibility on our platform on August 25, 2025. Here's what you need to know. What You Need to Know Between 2:00-2:20 PST in the afternoon on August 25, 2025, a caching error caused some users to temporarily see photos from other accounts in their own photo libraries. During this incident: - No downloading, deleting, or other actions were possible on these incorrectly displayed photos.
- No account access was compromised – other users could not access your account, change your settings, or view your personal information.
- Your login credentials remained completely secure – passwords and authentication information were not affected.
Our immediate response: - We identified and resolved the technical issue within 20 minutes.
- Restored all affected systems to normal operation.
- Conducted a thorough review and implemented additional safeguards to prevent recurrence.
What to Do Next Since the incident has been fully resolved & your account and login information remain secure, no immediate action is required on your part. If you continue to see photos that aren't yours in your library, please clear your device's cache and cookies, and contact our support team immediately. Our Commitment Moving Forward We sincerely apologize for this incident & for the concern it has caused. We take the privacy & security of your data extremely seriously, and we are taking immediate action to prevent any similar recurrences by conducting a thorough investigation, strengthening our system architecture, & further enhancing our monitoring capabilities. If you have any additional questions or concerns, please contact our support team at help Thank you for your understanding & continued trust. |
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